Dear
Editor,
IF
THE GENERAL election is not held before the budget announcements, it is
probably the one last chance for Najib to prove to the people that he will
direct funds towards raising the standard of living for the nation and to
provide incentives where the people can actually see and feel the everyday
benefits. This time, the government needs to LISTEN to the people instead of
deciding for themselves where the money should go.
The
private business sector and educated mass of recent graduates who are desperate
for employment are sick and tired of hearing about the hike in wages and
benefits for the ever increasing mass of sub-standard civil servants.
The
standard of service has not improved and most government departments have not
even got a proper I.T system in place, let alone a functioning photocopying
machine.
By
now this country should have already established a system in every government
department where the people could go online and fill up forms and pay bills
online, where we can derive all the information we need through their
respective portals. We need a more efficient I.T.
system
with fewer quality manpower managing those systems instead of a lazy workforce
pampered with yearly hikes in their wages that has grown accustomed to 3 hour
effective working hours daily while the public is expected to wait for delayed
decisions and make frequent unnecessary trips up and down various government
departments just to achieve one objective.
It
goes without saying that if the civil service is efficient, technology driven
and well managed with fewer but highly intelligent people, it will naturally
drive the economy upwards because the people will begin to expect, demand and
grow accustomed to quality rather than quantity in every sector of their lives.
This
will affect quality in our public transport, our schools, our universities, our
public hospitals, our sports centres, our community leisure centres, our old
folks homes, our retirement villages, our public housing systems, our water
quality, our airport services, our welfare provisions, and the list goes on,
because there is an unending list of complaints I could provide for every
single one of these government sectors.
The
government is wholly responsible for establishing the standards in the civil
service and we cannot expect the private sector to flourish if we have to
continually hold ourselves back for a very retarded civil service system. This
is what every Prime Minister is tasked with when managing his or her fleet of
Ministers who have been posted to do their jobs.
Najib’s
main task at the budget is to hold every Minister accountable for all those
complaints that the public could provide for every single government department
in this country and perhaps before he goes to the budget or to the general
election, he should open up a portal that would allow the public to provide
their evidence online on the type of rubbish they have had to put up with all
these years when dealing with the government service.
That
way, he will know what needs to be improved in this country and where that
money should go. This country cannot go on with sub-standard service and high
level government corruption because it is crippling the country.
Najib
needs to address what he promised to do and demand the temporary suspension of
all Ministers and government servants accused and charged with corruption and
be a little bit more Sun Tzu in this approach, otherwise his kindness and
leniency will be his own downfall.
Best
Regards,
NILAKRISNA
JAMES
Lawyer
And Civil Rights Activist
Co-Founder
of the United Borneo Front.
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